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Yves Delorme owns and operates www.yvesdelorme.com (collectively referred to here as the “Site”). Yves Delorme offers the Site, including all information and services available from the Site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of the Site constitutes your agreement to all such terms, conditions, policies and notices.
PURPOSE OF THE SITE
This site is operated for the purpose of providing information on the diverse products and services offered by Yves Delorme. We advertise and sell our products and services only in compliance with the laws of the particular jurisdictions in which they are sold.
YOUR USE OF THE SITE
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION ON THE SITE
We strive to provide accurate information on the Site. We are not responsible, however, if information we make available on the Site is not accurate, complete or current. The materials on the Site are provided for general information only and should not be relied upon or used as the sole basis for making significant decisions without consulting primary or more accurate, more complete or timelier sources of information. Any reliance on the materials on the Site will be at your own risk. The Site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of the Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.
USE OF MATERIALS FROM THE SITE
The Site and all of their contents (including but not limited to software, files, graphics and data) are the property of and owned by Yves Delorme and/or its affiliates, suppliers or licensors and are protected by copyright, trademark and other laws of the United States and other countries. You may display and electronically copy, download and print hard copy versions of the materials contained on the Site for your personal and noncommercial use, provided that you do not modify or delete any copyright, trademark or other proprietary notice that appears on the materials you copy, download or print. When you display, copy, download or print any materials on or from the Site, they are provided to you by Yves Delorme and/or its affiliates, suppliers or licensors under a license that is revocable. Yves Delorme and/or its affiliates, suppliers or licensors retain full and complete title to the materials and to any and all of the associated intellectual property rights. Any other use of the materials on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, reproduction, publication, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any materials, information, products or services obtained from the Site, without the prior written permission of Yves Delorme, is expressly prohibited. Requests for permission to undertake any of these activities should be mailed to:
Attn: Website Customer Service
1725 Broadway Street
Charlottesville, Virginia 22902
MATERIALS YOU SUBMIT
You acknowledge that you are responsible for any submission you make, including the legality, reliability, appropriateness, originality and copyright of any such materials. You may not upload to, distribute or otherwise publish through the Site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content onto the Site.
YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR ANY PART THEREOF AT ANY TIME. Yves Delorme EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Yves Delorme OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. Yves Delorme DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THE SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.
IN CERTAIN STATES, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT NEITHER Yves Delorme NOR ANY OF ITS AFFILIATES, SUBSIDIARIES OR THIRD PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE OR ANY OTHER DAMAGES RELATING TO OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THE SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF ELECTRONIC MAIL MESSAGES YOU SEND US. THESE INCLUDE DAMAGES FOR ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS, COMPUTER VIRUSES, YOUR LOSS OF PROFITS, LOSS OF DATA, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, AND OTHER TANGIBLE AND INTANGIBLE LOSSES. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, AS THE RESULT OF NEGLIGENCE OR OTHERWISE ARISE OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS OR MATERIALS AVAILABLE FROM THE SITE, AND EVEN IF WE OR OUR REPRESENTATIVES HAVE BEEN NEGLIGENT OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
The Site may contain links to other websites for your convenience and information. Yves Delorme does not control these other websites and is not responsible for the content of these sites, any products or services that may be offered through these sites, or any other use of these sites; nor does Yves Delorme’ inclusion of links to such websites imply any endorsement or approval of the material on such websites or any association with their operators. Check the URL address provided in your browser to determine whether you are still on the Site or have moved to another site.
TRADEMARKS AND COPYRIGHTS
The Site feature trademarks, service marks and logos that are the property of Yves Delorme and/or its affiliates, suppliers and licensors. The Site also may include trademarks, service marks or logos of other third parties. All of these trademarks, service marks and logos are the property of their respective owners, and you agree not to use them in any manner without the prior written permission of the applicable owner. The Site and all of their contents including, but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States and other countries.
TERMINATION OF PRIVILEGES
RETURN & EXCHANGE POLICY
We want you to love your Yves Delorme purchase as much as we do. If you are not satisfied with your online purchase, you may contact us within 10 days of receipt of purchase for a refund or exchange, minus the shipping, handling or other charges. All items must be in original packaging. We cannot accept returns or exchanges of items that have been washed. If your order is outside of the 10 day return policy, we would be happy to exchange your item(s) for merchandise of equal or greater value plus the difference.
Our sleeping pillows and duvets/comforters are not eligible for exchange or refund unless there is a manufacturer defect or error.
Promotional sale merchandise at 40% off retail is considered final sale merchandise and cannot be returned but can be exchanged.
We begin to process your order as soon as it is placed online. If you need to make any changes or cancel your order before it ships, please contact Customer Service immediately at 1-800-322-3911 EXT 333 or firstname.lastname@example.org. Please be aware that once your order has shipped, it cannot be modified or cancelled.
HOW TO CONTACT US
Attn: Website Customer Service
1725 Broadway Street
Charlottesville, VA 22902